COOKIE & PRIVACY POLICIES
For information on our Cookie Policy please see here
PRIVACY POLICY
Definitions:
We, Us, Our, The Confidence Vault Ltd (“TCV”) – refers to The ConfidenceVault Limited and any of its subsidiary companies.
Data Protection Legislation – refers to all applicable privacy and data protection laws including (i) the General Data Protection Regulation ((EU) 2016/679), the Data Protection Act 2018 and any further or additional national implementing laws, regulations and secondary legislation in England and Wales relating to the processing of Personal Data and the privacy of electronic communications, as amended, replaced or updated from time to time, including the Privacy and Electronic Communications Directive (2002/58/EC) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426).
Introduction
This page explains to you our Privacy Policy.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data. It will also tell you about your privacy rights, and how the law protects you.
Purpose of this Privacy Policy
This policy aims to give you information on how we collect and process your personal data through your use of this website.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you. This is important so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
The ConfidenceVault Ltd is the controller and responsible for your personal data.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details below.
Changes to this Privacy Notice and your duty to inform us of changes to your Personal Data
We keep this privacy policy under regular review. This version was last updated in August 2019.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
What we mean by 'Personal Data' / 'Personal Information' we receive
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (this is known as anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose.
Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not generally collect any Special Categories of Personal Data about you on Our Site (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
There may be unavoidable requirements or occassions where there may be a prerequisite for some special category data and that may be collected on a multimedia device at a ConfidenceVault event or when applying for some volunteer positions with The ConfidenceVault. In these cases prior consent will be sought from you to process the data.
Risks to receiving product/ service if you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions.
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
Automated technologies or interactions.
As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
Please see our Cookie Policy for further details.
Third parties or publicly available sources.
We will receive personal data about you from various third parties and public sources as set out below:
How will your personal data be used?
We have set out below, in a table format and within the numbered paragraphs thereafter, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal grounds we are relying on to process your personal data where more than one ground has been set out in the table below.
We, Us, Our, The Confidence Vault Ltd (“TCV”) – refers to The ConfidenceVault Limited and any of its subsidiary companies.
Data Protection Legislation – refers to all applicable privacy and data protection laws including (i) the General Data Protection Regulation ((EU) 2016/679), the Data Protection Act 2018 and any further or additional national implementing laws, regulations and secondary legislation in England and Wales relating to the processing of Personal Data and the privacy of electronic communications, as amended, replaced or updated from time to time, including the Privacy and Electronic Communications Directive (2002/58/EC) and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426).
Introduction
This page explains to you our Privacy Policy.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data. It will also tell you about your privacy rights, and how the law protects you.
Purpose of this Privacy Policy
This policy aims to give you information on how we collect and process your personal data through your use of this website.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you. This is important so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
The ConfidenceVault Ltd is the controller and responsible for your personal data.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details below.
Changes to this Privacy Notice and your duty to inform us of changes to your Personal Data
We keep this privacy policy under regular review. This version was last updated in August 2019.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
What we mean by 'Personal Data' / 'Personal Information' we receive
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (this is known as anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity data (including your first name, last name, marital status, title, gender and multi media images);
- Contact data (including your billing address, delivery address, email address, telephone contact numbers and social media contact information);
- Financial Data (including bank account and payment card details).
- Transaction Data (including details about payments to and from you and other details of products and services you have purchased from us).
- Technical Data (including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website).
- Profile data (includes your username and password, purchase history, preferences, feedback and survey responses);
- Usage Data (including information about how you use our website, products and services].
- Marketing and Communications data (including your preferences in receiving marketing from us and your communications preferences);
- Special Category Data (dietary or access requirements when booking and attending events)
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose.
Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not generally collect any Special Categories of Personal Data about you on Our Site (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
There may be unavoidable requirements or occassions where there may be a prerequisite for some special category data and that may be collected on a multimedia device at a ConfidenceVault event or when applying for some volunteer positions with The ConfidenceVault. In these cases prior consent will be sought from you to process the data.
Risks to receiving product/ service if you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions.
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
- apply for membership;
- apply for one of our training courses;
- express an interest in one of our training courses;
- sign up to our newsletter;
- express an interest in ConfidenceVault Club membership;
- express an interest in other membership;
- purchase and/ or register for one of our training courses;
- Subscribe to emails communication as a non-member;
- Subscribe to emails communication as a non-client;
- request information about TCV services;
- attend a TCV event;
- enter a competition, promotion or survey: or give us feedback or contact us.
Automated technologies or interactions.
As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
Please see our Cookie Policy for further details.
Third parties or publicly available sources.
We will receive personal data about you from various third parties and public sources as set out below:
- Technical Data from the following parties:
- analytics providers, such as Google based outside the EU;
- search information providers, such as Google based outside the EU;
- analytics providers, such as Google based outside the EU;
- Identity, Contact and Financial Data from TCV coaching and training Associates
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
- Identity and Contact Data from data brokers or aggregators based inside the EU.
- Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
- Profile data from TCV service providers
How will your personal data be used?
- We will only use your data in circumstances where the data protection legislation allows us to. Most commonly, we will use your personal data in the following circumstances:
- a. Where we need to perform a contract we are about to enter into or have entered into with you;
- b. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
- c. Where we need to comply with a legal obligation;
- d. Where we have received your informed and specific consent to do so.
We have set out below, in a table format and within the numbered paragraphs thereafter, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal grounds we are relying on to process your personal data where more than one ground has been set out in the table below.